Administration Dashboard
360 Store Visit
360 Store Visit
Date
Locacion:
- Select -
Mission
McAllen
Edinburg
San Juan
Harlingen
Evaluador
Last Name
Shift Manager
Last Name
IMAGE AND MAINTENANCE
Is the front counter kept clean?
Yes
No
Are city permits within eyeline in the event of an inspection?
Yes
No
Are all lighting fixtures working appropriately?
Yes
No
Floors, air ducts, and ceilings clean?
Yes
No
Is promotional material being prominently displayed?
Yes
No
Is the cash register area clean and organized?
Yes
No
Are all handheld devices in good condition and operational?
Yes
No
Are all POS screens clean?
Yes
No
Is the phone charged and set at the correct volume?
Yes
No
Is the Ice Machine clean and operational?
Yes
No
Is the Soda Machine clean and operational?
Yes
No
Is the ticket printer operational?
Yes
No
Are the display windows clean?
Yes
No
Are all the walls clean of any sauce, dirt, or food particles?
Yes
No
Are the sauce bottles kept clean and organized?
Yes
No
Is the manager’s area kept clean and organized?
Yes
No
Is music working and correct volume?
Yes
No
Is the hand-washing sink station clean?
Yes
No
Is the restroom clean and smelling good?
Yes
No
Is the flow of guests properly maintained? (Ordering vs. Paying vs. Waiting)
Yes
No
PERSONNEL
All team members compliant with uniform standards?
Yes
No
Are phones kept in the office?
Yes
No
Any instances of collaborators on personal devices?
Yes
No
OPERATIONS
Are all guests greeted with an enthusiastic welcome and a warm smile?
Yes
No
Is the cashier attentive to the dining hall and anticipating incoming guests?
Yes
No
Are the guest’s needs being momentarily prioritized over all other restaurant functions?
Yes
No
Are handheld devices being used?
Yes
No
Are collaborators using the dining room’s KDS?
Yes
No
Is the server repeating all items and modifications?
Yes
No
Is the server making suggestions that help increase the average ticket?
Yes
No
Are cashiers repeating the entire order and confirming all modifications with the customer before payment is processed?
Yes
No
Are all phone orders exceeding $25 settled while on the line with the customer?
Yes
No
Is the front of house team seemingly knowledgeable on menu items, portions, and ingredients?
Yes
No
Are all guests being thanked and invited to return after their order is complete?
Yes
No
Are all signed receipts kept together in an organized manner?
Yes
No
Is the service station kept clean, stocked, and organized?
Yes
No
Are there any late or pending invoices?
Yes
No
Has side work been assigned in a clear and consistent manner?
Yes
No
KITCHEN
Are all ingredients fresh?
Yes
No
Are food plates made as recipe and presentation?
Yes
No
Is the kitchen clean?
Yes
No
Store Score
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